Privacy Policy

1. Introduction

Welcome to SkyTopUp. We are committed to safeguarding your privacy and ensuring transparency about how we handle your data across our services.

2. Information We Collect

We may collect the following information when you register or use our services:

• Full name
• Mobile number
• Email address
• Transaction and recharge details
• Payment information (processed securely by third-party gateways)
• Device details and location (for security and fraud prevention)

3. How We Use Your Information

We use your data to:

• Process recharges and bill payments
• Send transaction updates and confirmations
• Provide customer support
• Improve our app and services
• Prevent fraudulent or unauthorized transactions
• Comply with legal or regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Payment Information

All online payments are processed securely through trusted payment gateways such as UPI, debit or credit cards, or wallets. SkyTopUp does not store or access your full card details or UPI PINs. Each payment gateway operates under its own security and privacy policies.

5. Cookies

We use cookies to enhance user experience, store preferences, and improve app performance. By using our website or app, you consent to our use of cookies as described in this policy.

6. Data Security

We implement reasonable security practices, including encryption and secure servers, to protect your data. However, no electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may use third-party tools or APIs for payment processing, analytics and crash reporting, and communication and notifications. These third parties have their own privacy policies, and we encourage you to review them.

8. User Rights

You can:

• Access or update your personal information
• Request deletion of your account
• Withdraw consent, where applicable

To exercise these rights, contact us at support@skytopup.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be available on our website and app, with the effective date revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@skytopup.com.